Version dated: 08/01/2026
1. About these terms
These Terms of Use (“Terms”) apply to your access and use of the Nannycare Healthcare Professional website (the “Website”).
The Website is operated by Nannycare (UK) Limited (trading as Nannycare), a company registered in England and Wales under company number 02606575 (“Nannycare”, “we”, “our” or “us”).
Registered office: Nannycare Building, 1 Chalfont Park, Gerrards Cross, SL9 0BG, United Kingdom.
By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
2. Healthcare professional audience
This Website is intended for healthcare professionals only.
You confirm that you are a healthcare professional accessing the Website for professional purposes. We may update, restrict, or remove access to the Website (or parts of it) at any time.
3. No purchase of products
This Website does not support product purchasing. If you are looking for consumer information or ecommerce services, please use the Nannycare consumer website.
4. Website content and clinical disclaimer
The Website provides scientific and product-related information intended to support healthcare professionals.
- Content is provided for information purposes only.
- It is not medical advice and must not be relied upon as a substitute for clinical judgement.
- Decisions relating to infant feeding should be made based on individual circumstances and applicable clinical guidance.
- Parents and caregivers seeking advice should be directed to an appropriate healthcare professional.
5. Intellectual property and permitted use
All content on the Website (including text, documents, graphics, images, videos, logos and design) is owned by or licensed to Nannycare and is protected by intellectual property laws.
You may:
- View the Website and download materials for your own professional use.
You must not, without our prior written permission:
- Copy, reproduce, modify, translate, publish, distribute, sell or commercially exploit any Website content
- Remove any copyright, trademark or proprietary notices
- Use our content in a way that suggests endorsement or affiliation where none exists
6. Acceptable use
You must not:
- Use the Website unlawfully or fraudulently
- Attempt to gain unauthorised access to the Website, systems, or data
- Interfere with the security or performance of the Website (including introducing viruses or malicious code)
- Use automated tools (including bots, scrapers or scripts) to access or extract data from the Website without permission
- Use the Website in a way that could damage our reputation or the experience of other users
7. Links to third-party sites
The Website may include links to third-party websites. These are provided for convenience only.
We do not control third-party sites and are not responsible for their content, policies, or availability. You should review their terms and privacy information before using them.
8. Email updates for healthcare professionals
You may be able to subscribe to professional email updates from Nannycare.
- Where we rely on consent, you can unsubscribe at any time using the link in our emails.
- We may also send non-marketing service communications where necessary (for example, important updates relating to the Website).
For information on how we process personal data, please see our Privacy Policy.
9. Privacy, cookies and analytics
Our use of personal data is explained in our Privacy Policy.
We also use cookies and analytics tools (including Google Analytics 4) to understand how the Website is used and to improve performance. See our Cookie Policy for more information and how to manage preferences.
10. Availability and changes to the Website
We may change, suspend, or withdraw the Website (or any part of it) at any time, without notice.
While we aim to keep the Website available and accurate, we do not guarantee that:
- The Website will always be available or uninterrupted
- Content will always be current, complete or error-free
11. Limitation of liability
Nothing in these Terms limits or excludes liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded under applicable law.
Subject to the above, and to the maximum extent permitted by law:
- We are not liable for losses arising from your use of (or inability to use) the Website
- We are not liable for any reliance placed on Website content where you do not apply appropriate professional judgement
- We are not liable for indirect or consequential loss, loss of profits, loss of data, or business interruption
12. Governing law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
13. Contact us
If you have questions about these Terms or the Website, contact us:
Email: enquiries@nannycare.co.uk
Telephone: 0800 328 5826
Address: Nannycare Building, 1 Chalfont Park, Gerrards Cross, SL9 0BG, United Kingdom